Helpdesk Internal

Chromebooks

• Install and Use Chrome Remote Desktop Extension

Termination Emails for recovery of Laptop

• 4Th Attempt AWL Laptop Recovery
• Final Attempt: Stolen Equipment Recovery
• Terminations 3rd attempt
• Terminations 2nd attempt
• Terminations 1st attempt

Troubleshooting

• Problems with inbound calls

Documentation & Instructions

• FedEx Claim Form
• Laptop Exchange Ticket Format
• Modems and Routers We Do Not Recommend
• Routers We Recommend
• PSaaS Bookmarks